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Support

Get Support for Taper-Plus, LWC-Plus and Top View

ASR support will help you with anything from simple questions to strategies for creating ultra-complicated roof takeoffs.

Taper-Plus and LWC-Plus customers with perpetual licenses can get support contracts by contacting sales.

In addition to regular support, you may also be interested in our custom training sessions. Periodically check out our Downloads page for the latest versions of ASR products.

Office hours are Monday – Friday 8am to 3pm PST.
Am I eligible for Support?

Customers in the following categories are eligible for support.

  • All Top View customers.
  • Taper-Plus and LWC-Plus subscription licensees.
  • Taper-Plus and LWC-Plus perpetual licensees with support contracts.

Money-Back Guarantee &
Outstanding Support

Your annual subscription purchase comes with a 30-day money-back guarantee that allows you to see if Taper-Plus fits your needs. If you are unsatisfied with our software for any reason during the first month, simply return it for a full refund, all we ask is to get the security key back.

Learning new software always comes with a learning curve. That’s why ASR offers free unlimited support for everything from simple set-up to learning how to outline complicated roofs. Plus, you’ll get support from a contact person who knows how to solve your problem, not a undertrained rep at a remote location. The result is you’ll have the best estimating software in the business along with the best support.

30 Day Money-Back Guarantee